Shipping Policy

1.Introduction

To ensure the safe and timely delivery of our wig products to our customers, Prosytle Foreign Trade Wig Website has established the following shipping policy. Please read carefully before making a purchase to ensure that you are aware of our shipping policies.

2.Shipping Fees

We offer free standard shipping services. For customers in urgent need, we also offer paid expedited shipping options. The specific shipping fees will be displayed at checkout.

Shipping fees may vary based on country/region and product weight. We strive to provide the most economical and reasonable shipping fees for our customers.

3.Shipping Time

We typically process and ship orders within 7 business days after receipt of the order. In case of special circumstances, we will contact you promptly and inform you of any changes in shipping time.

Please note that shipping time does not include weekends and public holidays. Our shipping department will be closed during these times.

4.Shipping Methods

We mainly ship through international couriers such as DHL, FedEx, etc. The specific shipping method will be displayed at checkout.

For large orders or specific regions, we may use other shipping methods such as sea or air transportation. In such cases, we will contact you and inform you of the relevant details.

5.Customs and Taxes

For cross-border orders, customers may need to pay import duties and taxes. These fees are charged by the customs authorities in the customer's country and we are unable to predict or control the specific amounts. We recommend that you familiarize yourself with the relevant policies in your country before making a purchase.

To ensure smooth customs clearance, we will provide you with necessary invoices and documents. Please cooperate with customs to complete the relevant procedures when receiving the package.

6.Tracking and Delivery

After your order is shipped, we will provide you with a tracking number so that you can check the shipping status of your package at any time.

Please ensure that you check the packaging for any damage or missing items when signing for the package. If you find any damage or missing items, please contact us immediately so that we can address the issue promptly.

7.Additional Notes

We are not responsible for any shipping delays caused by force majeure events such as natural disasters, wars, etc. In such cases, we will do our best to assist customers in resolving issues.

This shipping policy may be modified and updated at any time. Please review the latest version of the policy before making a purchase.